Why Leadership Agility?

Wednesday, February 1, 2023

The business world is constantly changing and evolving. Therefore, leaders must be agile, adapting to change as it arises and leading their teams through it. Here are 4 surprising statistics that emphasize the importance of leadership agility.

3 Reasons to Invest in Leadership Development in 2023 - Romar Learning Solutions
3 Reasons to Invest in Leadership Development in 2023
Wednesday, January 4, 2023

2023 is in full swing! Are you prepared for revenue growth and organizational success in the new year? Here are 3 reasons to invest in leadership development in 2023.

Common Communication Mistakes in the Workplace - Romar Learning Solutions
Common Communication Mistakes in the Workplace
Wednesday, December 7, 2022

Many day-to-day challenges in the workplace can be attributed to poor communication. For an organization to function as one well-oiled machine, everyone must know how to communicate effectively. Here are a few of the most common communication mistakes in the workplace.

3 Sales Obstacles in the Life Sciences Industry - Romar Learning Solutions
3 Sales Obstacles in the Life Sciences Industry
Monday, November 21, 2022

The selling skills required of every industry are unique—including the life sciences industry. With unique skills and requirements come unique challenges. Here are 3 obstacles life sciences sales professionals must face and overcome.

Adult Learning: The 5 Components of Strong Instructional Delivery - Romar Learning Solutions
Adult Learning: The 5 Components of Strong Instructional Delivery
Wednesday, November 9, 2022

To teach adults new concepts and see better results more quickly, trainers must hone their instructional design and delivery. Romar Learning Solutions breaks down the 5 components of strong instructional delivery.

Setting Clear, Measurable Performance Expectations - Romar Learning Solutions
Setting Clear, Measurable Performance Expectations
Wednesday, October 19, 2022

How do employers determine whether an employee is meeting their performance expectations? By ensuring that the manager and their employee are clearly aligned on the expectations and how they will be measured. Get started with these helpful tips.

Employee Development: 4 Signs Your Employees Need More Training - Romar Learning Solutions
Employee Development: 4 Signs Your Employees Need More Training
Wednesday, October 5, 2022

You cannot expect your employees to meet—or exceed—performance expectations if they have not had adequate training or aligned on them with their manager. Employee development starts from the ground up with their immediate manager playing a large role in this process. Here are a few signs your employees may need more training.

How to Make Effective Hiring Decisions - Romar Learning Solutions
How to Make Effective Hiring Decisions
Wednesday, September 21, 2022

The hiring process is an investment of time, resources, and budget. Therefore, it’s important that hiring managers know how to make effective hiring decisions.

What is Agility Leadership? - Romar Learning Solutions
What is Agility Leadership?
Thursday, September 8, 2022

Strong leaders are trained in agility leadership. What is agility leadership, and how do you leverage this competency for sustainable success?

The Importance of Executive Coaching in Healthcare - Romar Learning Solutions
The Importance of Executive Coaching in Healthcare
Thursday, August 25, 2022

Patient care is central in the life sciences and healthcare industries. To provide the best patient care, organizations must be strong from the ground up—beginning with leadership. Romar Learning Solutions explains the importance of executive coaching in healthcare.

The Importance of Virtual Training in a Post-Pandemic World - Romar Learning Solutions
The Importance of Virtual Training in a Post-Pandemic World
Tuesday, August 9, 2022

Virtual or hybrid training can often be just as effective as in-person sessions when the trainers have been trained for virtual delivery and the learning has been designed for a virtual medium.

Leadership Development: 7 Qualities of a Strong Leader - Romar Learning Solutions
Leadership Development: 7 Qualities of a Strong Leader
Thursday, July 28, 2022

Good leaders have the skills that allow them to define what the team needs to achieve, nurture their team to reach their full potential, champion diversity and inclusion, implement measurable training solutions, and more.

The 3 Pillars of Medical Science Liaison (MSL) Development - Romar Learning Solutions
The 3 Pillars of Medical Science Liaison (MSL) Development
Friday, July 15, 2022

Medical science liaisons (MSLs) play a critical role within healthcare, providing valuable therapeutic information and data and acting as a technical resource to healthcare providers.

What Are Results-Oriented Coaching Skills? - Romar Learning Solutions
What Are Results-Oriented Coaching Skills?
Tuesday, June 21, 2022

Coaching helps employees develop their knowledge, skills, and behaviors to reach their full potential.

Selling Skills Development: 3 Tips for Developing a Strong Sales Team - Romar Learning Solutions
Selling Skills Development: 3 Tips for Developing a Strong Sales Team
Thursday, June 9, 2022

Sales involves convincing your customers they have something to gain from investing in your products or services. However, strong salespeople are not born—they are made. Therefore, selling skills development is crucial.

headphones and podcasting microphone on yellow background
Empowering Leaders Through Coaching (Podcast)
Tuesday, April 19, 2022

Recently, Romar’s Dave Davis joined certified career coach Andrea Pagnozzi, CPC, ELI-MP, as a guest on her podcast 52 Weeks of Empowerment where they discussed empowering leaders through coaching. Enjoy the podcast!

3 C's of Communication
The Three C's of Effective Communication
Tuesday, March 29, 2022

We accomplish goals through effective communication. Great managers and leaders know not only what to say but, just as important, what not to say. What makes communication effective?

Young Black woman manager leading a meeting
Inclusion in a Hybrid Work Environment
Monday, February 7, 2022

When we think of inclusive work environments, we often think of gender, race, sexual orientation, or age. However, the concept takes on new meaning as we emerge from the pandemic to hybrid, non-traditional workplaces.

Romar Learning Solutions 35th Anniversary Logo
End of Year Message from David Davis
Monday, December 13, 2021

Thank you and best wishes to all of our clients, partners, and friends from the team at Romar Learning Solutions.

Woman typing on a keyboard with a graphic overlay of charts
The Secret to Agile Training – Data Analytics!
Wednesday, November 17, 2021

Big data has come to the learning world! Across businesses the gathering and analysis of analytics is a major trend in building business.

Compass with arrow pointing to the words "This Way"
The Most Important Leadership Competency – Judgment
Monday, October 25, 2021

Making consistently good decisions requires good judgment, and good judgment can trump many other competencies or capabilities when looking for a leader. How do people with good judgment approach decisions?

Two business women in a coaching conversation
The Power of Coaching Questions
Wednesday, September 29, 2021

When was the last time you received coaching that really made a difference? Good coaching isn’t like a wise sage sitting on a mountaintop imparting words of wisdom. The best coaches involve the person they are coaching in the process. Good coaching questions are the key.

Image of a silhouette profile with the brain shown as a maze
Can We Teach Emotional Intelligence as Part of a Leadership Development Curriculum?
Thursday, August 26, 2021

We know that emotional intelligence is a key quality in good leadership. But can emotional intelligence be taught within a leadership development curriculum? The answer appears to be both “Yes” and ”No.”

Cube with a word-cloud of topics related to SMART goals
The Power of a SMART Coaching Objective!
Wednesday, June 23, 2021

People sometimes confuse feedback with coaching. Effective coaching has an objective that helps the person being coached achieve something developmental. A good coaching objective based provides structure and focus for the coaching, leading to clearer understanding and better outcomes.

ROCS icon
Case Study: Developing Virtual Coaching Skills
Wednesday, May 26, 2021

COVID-19 effectively halted in-person training. While moving technical training to virtual delivery is not hard, soft skills training is another matter. We were updating our Results-Oriented Coaching Skills offering when the pandemic struck. As a result, ROCS 6.0 incorporates new objectives and new approaches tested in real world conditions.

Climber giving another climber a helping hand
Five A’s of Workplace Coaching
Monday, April 26, 2021

One of the challenges of coaching is establishing a routine or process for how a manager approaches team development. The Five A’s of workplace coaching are an effective framework to help integrate coaching into a manager’s work routine.

Compass with the needle pointing to the word Coaching
The Connection Between Coaching and Communication
Tuesday, March 23, 2021

When you're a manager responsible for coaching your team's performance, it’s helpful to have a simple coaching mantra. What is a mantra? How can a coaching mantra help you guide your team members to a higher level of success?

Wooden cutout figure of a person climbing steps, with a hand holding up the last step
Developing a Coaching Mindset
Thursday, February 25, 2021

If you ask managers if coaching is an important part of their job, most will say, "Yes." However, organizations hold managers accountable for business results, not team development. How can managers focus on driving results and developing people at the same time?

Young man in a virtual coaching session
The Problem with Virtual Coaching
Monday, January 25, 2021

Coaching is a deeply human experience, and communication is the foundation of the process. Recently, virtual coaching has become a standard practice, but there are challenges in not coaching in-person—from reading body language to observing people on the job. How can you overcome these?

Woman sitting on a sofa looking at a laptop and holding a cup of coffee
Outcomes-Based Organizations: The Future of Managing Dispersed Teams
Thursday, September 24, 2020

It has become apparent that working from home is here to stay for the foreseeable future. As a leader, how do you approach this new work dynamic? One novel approach is to become an Outcomes-Based Organization, shifting the focus of day-to-day management away from activities and toward results.

Businessman with poor performance
The Value of Early Action for Declining Performance
Monday, July 6, 2020

If you're a manager long enough, you'll encounter declining performance in one of your direct reports. It won't get better on its own—so when you see it, take immediate corrective action!

Managers managing
Continuing Engagement Development for Managers
Monday, June 22, 2020

Managers need the skills, knowledge, and behaviors to help their teams sustain an engaged culture

New manager joining the team
Employee Engagement Development for New Managers
Monday, June 15, 2020

When organizations identify high-potential candidates for management, they should also provide them with comprehensive preparation.

Woman with a laptop participating in a virtual meeting
Do’s and Don’ts of Virtual Conversations
Monday, June 8, 2020

The pandemic has forced many of us to change how we engage with colleagues and customers. Here are tips on what you should and shouldn’t do in virtual conversations.

Person trimming a sprig from a bush using hedge shears
Managing Scope Creep
Monday, June 1, 2020

Vendors can be a valuable resource for temporary headcount or expertise. But sometimes work and costs exceed the defined scope. How can you prevent this?

Hands holding up mylar balloons shaped like letters spelling out "NEW"
New Webinar Learning Solutions for Managers
Thursday, March 26, 2020

Do you have more time now for remote training? Our management development webinars help sharpen skills so that when you're ready, you can hit the ground running.

Woman selecting from several options, including webinar, on a glass screen
Transitioning a Workshop to Webinar Training
Monday, March 9, 2020

The spread of COVID-19 has encouraged many companies to embrace electronically delivered training. Here are several factors to keep in mind to make it effective for the learner.

Partly finished man's suit on a tailor's dummy with chalk markings and a measuring tape
Four Ways to Tailor Your Call on a Customer
Monday, March 2, 2020

Every customer is different—with different personalities, needs, and preferred ways to engage. Your challenge is to meet that uniqueness in your style and presentation.

Woman at a desk having a serious conversation with a man sitting across from her.
Challenging Coaching Conversations
Monday, February 24, 2020

Coaching someone who isn’t receptive to guidance can be intimidating, but avoiding these conversations can result in unrealized potential, a tolerance for subpar performance, and underperformance.

Two multi-ethnic businessmen talking
Sales Questions Are About Creating Engagement
Monday, February 17, 2020

Successful salespeople know that good questions are key in sales calls. Good questions create meaningful engagement and an exchange of information that can lead to a better understanding of the customer's needs.

Hand drawing 2 jigsaw puzzle pieces labeled WIN and WIN on a glass board
The Advocate Role in Account Selling
Monday, February 10, 2020

Account-based selling with multiple decision makers is complex than selling to one decision maker. But it still needs one-on-one interactions at essential moments. How do you get them? One key is having an advocate.

Woman's hands in a business setting holding a phone receiver in left hand and pushing numbers on the phone with right hand
Planning a Healthcare Provider Request Call
Monday, February 3, 2020

If you're an MSL answering an HCP's question, you don't always get to plan your answers in advance. However, a little planning before a call can help you not only answer the question but also provide value and build your professional relationship.

Goals word cloud written on a cube
Creating a SMART Sales Call Objective
Monday, January 27, 2020

Every call is an opportunity! Make good use of your customer's time by preparing, starting with your objective—the one thing you need to achieve to move the customer closer to buying.

People shaking hands in the background with a desk in the foreground
Cultivating Positive, Productive, and Professional Opinion Leader Relationships
Monday, January 20, 2020

MSLs often need to communicate complex information to opinion leaders. This is much easier and more effective when you have a positive, productive professional relationship.

Word cloud of terms related to training
Building Effective Learning Activities
Monday, January 13, 2020

It doesn’t matter whether you are facilitating a workshop, delivering a webinar, or building eLearning—the more interactive the learning program is, the better it will succeed.

Taking notes when coaching
Managers, Don’t Forget to Document
Monday, January 6, 2020

Routine documentation is an important part of performance management and coaching. It may seem overwhelming at first, but a few simple processes can help you incorporate regular documentation into your management processes.

Game pieces and dice arranged in front of a chess board
Gamification and Games in Learning
Monday, December 30, 2019

To transform a boring lecture into an interactive fun learning environment, learning professionals are increasingly incorporating gamification and games into their learning designs.

Two men at a table discussing and sharing notes
Building a Coaching Culture
Monday, December 23, 2019

In a "coaching culture," both the person being coached and the person delivering the coaching value and seek development.

An arrangement of paper arrows all pointing up in the same direction
Aligning Performance Objectives with Company Objectives
Monday, December 16, 2019

Good training is based on performance objectives linking what people learn with how they work. Aligning these with company objectives ensures that learners develop skills and knowledge that the organization needs.

The word ACUMEN spelled with wooden blocks on a chess board
The Business Side of Being an MSL
Monday, December 9, 2019

In graduate school, you might have focused on science or healthcare. To succeed as an MSL, however, you also need to understand the business of healthcare, pharma, or biotech.

Business woman in a presentation audience standing and raising her hand to ask question
Building a Listener-Focused Presentation
Monday, December 2, 2019

MSLs often need to present technical data to opinion leaders. One way to do this effectively to adopt a listening mindset, focusing less on what you want to say and more on what they need to understand.

The word Value in a dictionary, with a highlighter highlighting the first word in the definition: worth
Questions That Bring Opinion Leaders Value
Monday, November 25, 2019

When you talk with friends or family members, you often start with a question, listen, and then respond. And it goes back and forth that way: asking, listening, and responding. Conversations with opinion leaders should have the same cadence, with good questions, careful listening, and sharing information.

Dozen eggs in a carton; one egg is golden
Value-Based Selling
Monday, November 18, 2019

Customers have more options than ever for purchasing products. To distinguish yourself you need bring the customer real value.

Hand checking the box next to a smiley face on a glass board, with two other options of a non-smiling face and a frowning face
Assessing Performance
Monday, November 18, 2019

Assessing direct reports’ performance seems like it should be straightforward: you just check their results and make your judgment. However, it’s not always that simple. Sometimes circumstances beyond the person's control interfere with progress. In an organization that values collaboration and teamwork, how do you fairly assess the contribution of each person on a team?

Learning at computer
Performance Objectives vs. Learning Objectives
Monday, November 4, 2019

You see it all the time: “By the end of this program, you will understand...” But understanding doesn't always translate into action. Performance objectives make training more effective by focusing on what learners will be able to do with their knowledge.

Facilitator working with students
The Key to Knowledge Transfer: Self-Directed Learning
Monday, October 7, 2019

Malcolm Knowles, one of the fathers of adult learning theory, wrote that "Teaching, like medical practice, is mostly a matter of cooperation with nature. The function of the teacher is to guide the student into the experiences that will enable him to develop his own potentialities."

People sitting around and interacting with a complicated diagram of gears
Why Create a Sales Model?
Thursday, August 1, 2019

Selling today is complex: multiple stakeholders all have a say in what to order, how, and when. The landscape requires a strategic, integrated selling approach. A solid sales model can give structure to integrated sales and make it easier to develop selling skills.

Finger causing the first domino in a row to start falling
Influencing Skills vs. Selling Skills
Monday, July 1, 2019

For medical science liaisons, selling is taboo. MSLs provide support to healthcare providers; sales representatives convince them to adopt a product. But sometimes MSLs do need to have influence—for instance, to alter an opinion based on incorrect data. The ability to influence others can be vital to an MSL's success.

Manager coaching her employee
Three Key Questions for Effective Coaching
Monday, June 3, 2019

Coaching should be simple and intuitive. Managers won't use a complicated coaching process that takes hours to prepare and execute. A simple coaching approach has managers ask themselves three questions. We call it the coaching mantra.

Woman's hand placing the last piece in a jigsaw puzzle
Closing for Action
Wednesday, May 1, 2019

The ABC of selling—"Always Be Closing"—is an old adage. To succeed in selling, it’s important to take a step back and ask, “What is a good close, and why is closing still important in today’s complex marketplace?”

Employee receiving feedback
The Power of Evidence-Based Feedback
Wednesday, May 3, 2017

Feedback is one of the most effective tools you can apply to develop direct reports. If you apply it incorrectly, however, feedback will be, at the very least, ineffective.

Performance review form
Annual Performance Reviews — Beneficial or Time Wasters?
Wednesday, April 5, 2017

Completing one big annual performance review usually is a huge waste of time and money.

Measurement of performance
What’s All the Fuss about Proficiency vs. Growth Assessment?
Friday, February 17, 2017

On January 17, 2017, the Senate confirmation committee asked Betsy DeVos how she would measure student achievement.

Adult learners bored by presentation
Key Principles of Adult Learning
Wednesday, January 18, 2017

Have you ever sat in a training program and thought, “Wow! This is a huge waste of my time?”

The whole class is fired up about training
Do You Want Learners to be Fired Up About Training?
Thursday, February 11, 2016

The way to combat dull PowerPoint-driven sessions is by knowing, understanding, and mastering your responsibilities as a facilitator of learning.

Trainers being trained
Why Should You Train Your Trainers?
Friday, January 22, 2016

Whether your trainers have on-the-job experience or are new to the trainer role, it's important to provide them with skills to effectively facilitate learning.

Romar Learning Solutions 30th Anniversary, 1986-2016
Romar Learning Solutions Celebrates 30 years
Thursday, January 7, 2016

This year marks a wonderful milestone for Romar Learning Solutions — our 30th anniversary.

Coaching session
Leadership – A Focus on Management Behaviors
Tuesday, December 15, 2015

If the goals of leadership are to drive results and create an engaging environment for the team, then the behaviors the leader demonstrates are foundational.

Metaphor of plant being nurtured.
A Stewardship Approach to Leadership
Sunday, November 15, 2015

In recent years, leadership has shifted from a “command-and-control” approach to an engagement approach.

Engaged managers at work
Creating an Engaging Community of Managers
Monday, October 5, 2015

The idea that managers play a critical role in creating engaged workforces is not new.